Amazon.com Wishlist UI
Amazon.com recently announced the release of their new browser plug-in that acts as a universal wishlist. While this isn’t an in depth analysis of the plug-in, I thought the user UI used to explain how to install the plug-in was worth mentioning. While most early-adapters are very familiar to browser plug-ins, average users will find plug-ins confusing to install.
- Image via CrunchBase
Amazon uses a simple process to make installation of their browser plug-in easy for users to understand. Instead of supplying a number of instructions for all the browsers that can use the new plug-in, Amazon uses a simple java script code to read what browser the viewer is using and then just display the instructions for that browser.
Brilliant customer service and use of technology.
Firefox Instructions
Internet Explorer Instructions
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