Amazon.com Wishlist UI
Amazon.com recently announced the release of their new browser plug-in that acts as a universal wishlist. While this isn’t an in depth analysis of the plug-in, I thought the user UI used to explain how to install the plug-in was worth mentioning. While most early-adapters are very familiar to browser plug-ins, average users will find plug-ins confusing to install.

- Image via CrunchBase
Amazon uses a simple process to make installation of their browser plug-in easy for users to understand. Instead of supplying a number of instructions for all the browsers that can use the new plug-in, Amazon uses a simple java script code to read what browser the viewer is using and then just display the instructions for that browser.
Brilliant customer service and use of technology.


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